Last updated: July 26, 2023
Thank you for shopping at Rocketgraph.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Rocketgraph.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods/Services from Us.
Service refers to the Plans available on the website.
Website refers to Rocketgraph, accessible from https://rocketgraph.io/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 7 days of the start of the next billing cycle(1st of each month) of the service without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which the billing cycle has started.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which you issue for a refund. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the refund to be eligible, please make sure that:
If you have any questions about our Returns and Refunds Policy, please contact us: